Terms of Service

SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends appointment confirmation and reminder messages, as well as occasional marketing and promotional messages, to customers who have booked an appointment with Midnight Auto Repair through our website, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages may include scheduling confirmations, appointment reminders, rescheduling updates, customer support communications, and promotional offers related to our services.

2. Opt-Out Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to info@midnightauto.com or call (347) 516-9410 during business hours.

4. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

5. Message and Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction

You must be 18 years or older to participate in our SMS program.

8. Privacy Policy

For details on how we handle your data, please refer to our Privacy Policy.

General Terms

Service Usage

By using Midnight Auto Repair's services and website, you agree to comply with all applicable laws and regulations. We reserve the right to refuse service to anyone for any reason at any time.

Appointment Policy

Appointments are subject to availability. We will make every effort to accommodate your preferred date and time. If you need to cancel or reschedule, please contact us at least 24 hours in advance.

Limitation of Liability

Midnight Auto Repair shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or website.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.

Contact Information

For questions about these Terms of Service, please contact us at info@midnightauto.com or (347) 516-9410.